Guide for vendor app
- Registration
- Managing the store
- Managing the items
- Managing the Orders
- Managing Subscriptions
- Marketing Opportunities
Registration
After you have installed the app, when you open the app you will be prompted with the Login screen. You can either use email or phone number for registration. We recommend using phone number for sellers, you can also add your email address after registering with the phone number.
If you don't have an account yet please click on "Register new account" option and you will be presented with the registration screen.
Managing the store
Once you are registered and logged in you can manage the shop details using the Edit Shop Profile link from the landing page. You can change Shop's details, images, delivery options available and can configure fee options if applicable.
You can use the Open / Close toggle on the landing page to indicate whether the shop is open at the moment. This will help customers to know when they could pickup the orders.
Manage items
We have added thousands of predefined products which you can add if you are reselling items. This will be helpful for stores like grocery stores as most of the items are available and they can pick and list them. The master item description will be maintained by market place but shops can manage the price they are selling and the stocks.
Also shops can add their own items which is not available in marketplace yet. The items can be marked as exclusive if it is self produced or if only available in your store. This items include custom clothing, Jewelry or products specifically made for your store to sell or made by you. For all other items it shouldn't be marked as exclusive.
For creating new items navigate to the appropriate category and click on the green plus icon which will open the form to create. For managing the price or stock quantity of the item, please use the Items link in bottom navigation bar from the home screen of the app.
Managing orders
Whenever you receive a new order, you will get a push notification with a voice alert saying "notification received." Click on the notification to open the relevant order. Here, you can view the list of items ordered and the delivery options.
If you need to discuss the order with the customer—such as item availability, price changes, or payment queries—you can message them directly. Once everything is agreed upon, you can accept the order using the icon next to the order status. The next allowed status options will be displayed based on the current status.
Both you and the customer have the ability to cancel the order. If you cancel an order, please message the customer through the order tracking screen with the reason for cancellation to avoid any confusion.
Managing subscription
We only want to charge you once you have get started with the business. For that reason we will accept your store even without a valid subscription. Once you have received the first order through Indian Stores app, please go ahead and setup subscription. You will get 30days trial period at the start of the subscription period.
We offer two kind of subscription. Please see more info on our pricing page. You can use the shop id while setting up the subscription in Stripe.
Marketing opportunities
We will provide some marketing opportunities for the premium subscribers. The opportunity will include displaying the offer banners within the App, sending out push notification to the customers with offers. We are still busy building these features and will update this page once these functionalities available. There will be certain free allocation as well as paid advertisement options will be available.